Delivery Policy

1. Shipping & Delivery

At The Golden Coffee Roasters, we aim to deliver fresh, high-quality coffee straight to your door as quickly as possible. This policy outlines our shipping methods, timelines, and related information.

2. Processing Time

      • Orders are typically processed within 1-2 business days after payment confirmation.

      • Orders placed on weekends or public holidays will be processed on the next business day.

    3. Shipping Methods & Estimated Delivery Times

    We partner with reliable shipping providers to ensure timely deliveries. Estimated delivery times are as follows:

        • Local Deliveries (within [your country or region]): 2-5 business days

        • International Deliveries: 5-14 business days (varies by destination and customs processing)

      Note: Delivery times are estimates and may vary due to unforeseen delays such as weather conditions, customs processing, or courier issues.

      4. Shipping Costs

          • Local Shipping: [Specify rate or free shipping threshold]

          • International Shipping: Calculated at checkout based on location and package weight.

          • Any additional customs duties or import taxes are the responsibility of the customer.

        5. Order Tracking

            • Once your order is shipped, you will receive a confirmation email with a tracking number.

            • You can track your order through our website or the courier’s tracking system.

          6. Failed Deliveries & Incorrect Addresses

              • It is the customer’s responsibility to provide an accurate shipping address.

              • If a delivery is unsuccessful due to an incorrect or incomplete address, additional charges may apply for re-delivery.

              • If a package is returned to us due to a failed delivery attempt, we will contact you to arrange re-shipment (additional shipping fees may apply).

            7. Lost or Damaged Packages

                • If your package is lost or arrives damaged, please contact us immediately at [Your Contact Email] with your order details.

                • We will work with our shipping partners to resolve the issue and offer a replacement or refund where applicable.

              8. Subscription Orders

                  • If you have subscribed to our recurring coffee delivery service, orders will be processed and shipped based on your selected frequency.

                  • You can modify or cancel your subscription before the next billing cycle through your account settings.

                9. Contact Us

                If you have any questions regarding our delivery policy, please reach out to us:

                📍 The Golden Coffee Roasters
                [Your Business Address]
                📧 [Your Email Address]
                📞 [Your Contact Number]

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